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  • The Age
  • Domain

Enjoy The Hands Free Experience

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Our Services

Airbnb Property Management

  • Guest communication
  • Maintenance support
  • Optimisation

Guest communication

  • Guaranteed response time within 1 hour
  • Guest vetting and approval tailored to your needs
  • All inquiries, bookings and reviews managed

Maintenance Support

  • 24/7 response to maintenance issues when your guests are in-stay
  • Check ups and reports on the condition of your home and any potential issues


  • Price optimisation; our revenue management service uses data analysis and custom software to optimise your nightly rate, based on your home’s availability, the time of year and local events.
  • Airbnb search optimisation; our expert knowledge of Airbnb search engine algorithms will help ensure a high ranking for your listing, resulting in more views, more guests and more income


  • Cleaning
  • Linen supply
  • Restocking essentials

Professional cleaning

  • Housekeeping team trained to hotel standards

Linen Supply and change over

  • Hotel grade and freshly laundered. Includes, all bedding, bath towels, bath mats, hand towels and tea towels

Restocking essentials

  • All the toiletries and kitchen essentials replenished for your guests: Shampoo, Shower gel, toilet rolls, tea, coffee, sugar and more.

Airbnb Setup

  • Photography
  • House manual
  • Listing creation


  • Bringing your listing to life! Our professional photography will make your listing stand out amongst the crowd

Airbnb listing

  • Created by our listing experts with specialist knowledge, ensures your home the best chance for maximum occupancy

House manual

  • A personal house manual for your guests, professionally designed and personally crafted

24/7 Concierge Service

  • Key exchange
  • Hampers on arrival
  • Keysafe supply

Meet and greet + key exchange

  • 24/7 in person check-in to greet guests no matter when they arrive
  • Our concierges will meet and greet your guests, give them a tour of your home and share local recommendations

Hampers on arrival

  • Our on arrival hamper packs range from simple breakfast packs, to lavish romance bundles with wine, cheese and loads of yum

Key safe supply and installation

  • The ideal hassle free solution to check in, we supply and install a range of different key-safes

Home Furnishing

  • Home styling
  • Budget selection
  • Supply and install

Home styling

  • Our team of expert interior designers will have your house looking spectacular for you and your guests. Boost your revenue by up to 20%!

Budget selection

  • Our wide range of packages ensures we have the right solution for you. We provide low-end, mid range and high-end furniture packages

Furniture supply and install

  • Our Handsfree approach to furniture supply and installation ensures complete peace of mind and you don’t even need to be there.

What Our Clients Say

We used to spend hours managing our Airbnb, exchanging keys, and cleaning. Now Airbnb Handsfree does all that for us. Sue and Anthony
2 BR apartment, Brunswick, Melbourne
Airbnb Handsfree have been great in renting out my flat on Airbnb. They took care of everything and gave me peace of mind during my trips abroad. I covered my mortgage and bills and I earned extra on top. Absolutely recommend! Nick
4 BR house Mermaid Beach, Gold Coast
The money I make from Airbnb Handsfree helps me see the world. There is nothing better than that. David
3 BR house, Armadale, Melbourne
The Handsfree team did a fantastic job responding to my Airbnb inquiries, taking care of my guests, and cleaning between stays. Mark
1 BR apartment, Clifton Hill, Melbourne
Thank you to the Handsfree Team!! They have been so flexible, professional and dependable. If you want someone trustworthy to manage your place who understands your circumstances and that life happens these are you guys! Couldn't be happier. Bridget
3 BR apartment, Kangaroo Point, Brisbane
Airbnb Handsfree is a totally liberating and great experience. As an Airbnb host who just got tired of all the maintenance..I have been completely liberated and I couldn't be happier with the support and service that Ben and the team have offered to me. I highly recommend them and definitely give them a full 5 star rating. Try wont be sorry Kaarin
2 BR apartment, Abottsford, Melbourne
A great service! These guys are amazing! Totally sorted me out! Thank you Airbnb Handsfree Shaeh
1 BR apartment St kilda, Melbourne
I'm a traveling musician so my place is empty for most of the year, not only that but I dont have the time to do any of the work needed to get up and running or maintain my listing. Airbnb Handsfree completely sorted me and and continue to do so. They made me an amazing listing, their cleaning is second to none and they manage the guests flawlessly. I achieved Superhost status in 3 months and cannot recommend these guys high enough. Jess
3 BR townhouse Williamstown, Melbourne
Airbnb Handsfree are your one stop shop to Airbnb success!! I used to rent out my property with a regular long term tenant. Never doing that again!! Ben and the team manage everything, its no different than when I had a long term tenant only i'm making about 40% more money every month. I'm paying off my mortgage faster than I ever imagined! Thanks guys you are awesome! Jane
1 BR apartment, CBD, Melbourne
Fantastic service! Highly recommend these guys, easy to deal with
2 BR apartment, Preston, Melbourne
I cannot recommend Ben and the airbnbhandsfree team highly enough. Ben and his team have been fabulous at taking all the stress of renting my place out on AirB&B. They styled my apartment so it looked great, took fantastic photos of the property, used a financial pricing model to help me set the right price per night, wrote a great listing, respond to all potential customer enquiries, make sure all the bookings are made, organize the cleaning and the payments. I literally don’t lift a finger. There is no way I could have managed the listing without them. Sign up with them, you won’t regret it Jennifer
2BR apartment, Elwood, Melbourne
Never even realised such a service existed... Super easy communication very professional and extremely high quality work all round. They delivered a first class listing, top notch guest communication and delivered top return on my investment property... If your considering Airbnb, there is no other way but the Handsfree way! Thanks guys! Emma
2 BR townhouse, Carlton, Melbourne
After going through multiple Airbnb Managers I can honestly say that it was worth the wait. Finally a truely first class service who deliver what they promise. Fantastic cleaning and prompt and professional communications with guest. They have very sophisticated pricing methods that are bringing me far higher returns than the other managing companies I have used. Could not recommend Airbnb Handsfree higher, your search is over - look no further! David
1 BR apartment, Fitzroy, Melbourne
Airbnb hands free has changed our lives. We had our property rented through a regular agent previously and were barely keeping up with the mortgage repayments. Since starting with Airbnb handsfree our income has increased dramatically from the property and the place is immaculately cared for. The service they offer is thorough, professional and of an extremely high standard. We never would have considered ourselves the 'Airbnb type' but wouldn't do it any other way now! Shoshana
3 BR house, Prahran, Melbourne
Great service. Awesome management. I was a little hesitant at first as its seemed a bit unconventional, but I've never looked back. Getting more revenue for my apartment then when I was renting it out. Highly recommend these guys to anyone looking to rent out an investment property. Danny
2 BR apartment Collingwood, Melbourne
Amazing service! Let's you get on with your life and adventures without the hassle of organising someone else's. Will be using them again and again for my place Hayley
3 BR house Richmond, Melbourne
Airbnb HandsFree truly is hands free! I haven’t given my listing a second thought since AirbnbHF took over management of my property, and I’m thoroughly enjoying the peace of mind.
2BR apartment Toorak, Melbourne
I tried to manage my own Airbnb property for two years, but eventually found that I simply didn’t have the time to balance the rental with my responsibilities as a single mom. Thanks, Airbnb HandsFree, for giving me more time with my kids!
1BR apartment Coburg, Melbourne
From bookings and enquiries to setup and house cleaning, Airbnb HandsFree manages everything so that I don’t have to. Best decision I ever made.
3BR apartment Bowen Hills, Brisbane
After inheriting a property, I wasn’t sure what to do with it. Rather than selling, I decided to rent it out on Airbnb. The management services of AirbnbHF mean that I can enjoy this new income without having to do a lot of tedious work.
2BR apartment West Melbourne, Melbourne
My bookings doubled within a month of signing with Airbnb HandsFree. Highly recommended!
1BR apartment Southbank, Melbourne
I’m not naturally gifted at dealing with people, so interacting with guests and service people such as house cleaners can be stressful for me. But now that Airbnb HandsFree does the interacting for me, my life is much less stressful!
3BR house Surfers Paradise, Gold Coast
Before I started working with Airbnb Hands Free, I struggled to pull in more than one or two bookings per month. Now, my calendar is so full I have to turn people away!
2BR apartment Broad Beach, Gold Coast

AirbnbHF makes it possible for me to have a small Airbnb rental business on the side, while still keeping up with my nine-to-five job.
Wynnum, Brisbane

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